Guides and Instructions

TECH TEAM CHECKLIST - SOP
A. FIRST RESPONSE TIME 1. Call client as soon as you received the ticket. A call must be made within 15 minutes from the receipt of the ticket....
Mon, 24 Jan, 2022 at 10:42 AM
Restoring infrastructure from scratch with Veeam
Note: This process is optional. Imagine a situation (a disaster), where the virtual infrastructure needs to be restored from scratch. Everything is lost,...
Mon, 24 Jan, 2022 at 5:53 PM
How to clean your Computer Hardware
You probably like a tidy home. It’s a good idea to keep your computer tidy, too. For instance, using an external hard drive or cloud-based storage can ...
Fri, 28 Jan, 2022 at 2:00 PM
How to clean your Computer Software
How to clean your Computer Software It’s time to attend to the programs that create and store your important information. Here’s how to keep your compute...
Fri, 28 Jan, 2022 at 1:58 PM
Set Up Your MS 365 Sign-in for MFA
The EzyNode Tech Support Team will enable the Multifactor Authentication on your account prior to you performing the steps below. 1. Open a we...
Thu, 26 Sep, 2024 at 11:07 AM
Setting up MOTP to Draytek VPN with Android (OTP Autheticator App)
Title of the Procedure: Setting up MFA for DrayTek VPN with Android Objective/Goal: To add an extra layer of security when accessing the VPN through the ...
Tue, 30 Aug, 2022 at 10:17 AM
How to upgrade a laptop to Windows 10
How to upgrade a laptop to Windows 10 1. Please download the Windows 10 ISO file and open it on your computer https://www.microsoft.com/en-us...
Tue, 17 May, 2022 at 4:55 PM
Microsoft 365 Multi-factor Authentication
IMPORTANT NOTES: * Once Multi-factor Authentication (MFA) is enabled on your account, you will be signed out from all Microsoft apps like Teams, Outl...
Tue, 12 Sep, 2023 at 11:04 AM
(Desktop) Microsoft 365 Multi-factor Authentication Setup
IMPORTANT NOTES: * Once Multi-factor Authentication (MFA) is enabled on your account, you will be signed out from all Microsoft apps like Teams, Outlook,...
Thu, 26 May, 2022 at 4:48 PM
Architecture overview of Dynamics 365
This video gives an overview of how to create an order validation policy for the order entity in Dynamics 365 Intelligent Order Management.
Fri, 20 May, 2022 at 11:14 AM