FILES

How do I set data retention policies for my files?
There are three ways to set data retention policies on your files:  Setting a channel expiration period  Setting a file expiration period  ...
Fri, 16 Dec, 2022 at 4:53 PM
How to download all files from a TitanFile message?
Rather than downloading all files inside of a TitanFile message individually, you can download all files at once by hovering over to the right of the mes...
Fri, 9 Dec, 2022 at 12:19 PM
How to Move Files Between Folders?
  Moving files from one folder to another inside a TitanFile channel is very similar to how you would on your computer.    Here are the differen...
Fri, 9 Dec, 2022 at 12:31 PM
How to remove a file from a Channel?
**Note: You may only remove files if you are the owner of the Channel, or if you've added the file to the Channel.     To remove a file, expand t...
Fri, 9 Dec, 2022 at 12:57 PM
How to Share a File?
Before you share a file, you have to first <insert link create a Channel and add contacts >to the Channel.     Now you are ready to start sharing! ...
Fri, 16 Dec, 2022 at 4:59 PM
How to upload new files to “Your Files”?
Select Files from the left side menu. Then click the upload icon in the top right corner. Locate the file you’d like to upload, select it, and click open...
Fri, 9 Dec, 2022 at 1:38 PM
How to use Secure Submit to receive files securely?
TitanFile's Secure Submit feature is a secure and easy way for clients and other external contacts to send you files without having to set up a Titan...
Fri, 16 Dec, 2022 at 5:00 PM
My Client Isn’t Receiving My Files
We are very sorry you are experiencing trouble, but we'll get you up and running in no time! This issue most often solved by taking the following ste...
Fri, 9 Dec, 2022 at 2:28 PM
Trouble uploading a file
There can be a couple reasons for which your file will not upload: 1. There is a connection error An error can occur if you are not connected to ...
Wed, 4 Jan, 2023 at 5:11 PM