If your Microsoft Outlook inbox is cluttered and full of messages, chances are that you'll miss an important message. As a business owner, missing a message could be disastrous. It could mean losing business. And even you don't own a business, nobody wants to overlook an important email. You can learn how to organize Outlook so that it's more efficient. Microsoft Outlook includes several tools that you can use to make your inbox more organised if you know what to do. 

In this series, we will explain how to organise your inbox using:
* Folder
* Categories
* Focused Inbox
*  Archive and Delete Features

What You Need to Know About Folders & Categories

If you want to learn how to organize emails in Outlook, you need to understand folders and categories. These are the main tools that you’ll use to get your inbox under control.

Microsoft Outlook Folders

Folders appear on the left of your Inbox beneath your email address (this is also called the Navigation Pane). There are two types of folders:

  1. Default folders. Default folders are standard with your MS Outlook software. Default folders include Drafts, Sent Mail, Deleted Items, Trash, Spam, and so on. Some versions of Outlook may also have a Clutter folder, although this is being phased out.
  2. Personal folders. These are additional folders that you create to prioritize your messages. It’s important to be careful not to create too many folders or you could become confused about which folder to use.